Mammoth Chamber news

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Speaking of Service

One of our members reports the following story:

“I was in Footloose the other morning. I dropped my bike off the night before with two flat tires and a dysfunctional derailleur. Glen said, ‘We’ll have it ready for you tomorrow.’ He called me that night and said, ‘It’s ready to go’ and told me I could pick it up first thing in the morning. When I showed up to pick up the bike, Shirley Seydel approached me with a big smile and a plate of chocolate chip cookies. ‘They aren’t hot out of the oven but I baked them fresh last night. Would you like a cookie?’

“I was blown away. Where does that happen? Where does an employee offer you a homemade chocolate chip cookie and a genuine, cheerful smile? That type of personal, friendly, generous service backed up by technical expertise is a powerful combination. I felt great all day after that start!”

The Chamber of Commerce would like to recognize Shirley Seydel as a Mammoth Ambassador. A person who goes above and beyond the call of duty to provide great service to visitors and residents alike, the kind of service that wins customer loyalty not just for Footloose but for Mammoth. We would also like recognize Footloose as a store where this kind of service is the norm, not the exception.

Mammoth is a place where great service lives. Send us your great service story. We want to celebrate the ambassadors in our midst.

TBID Support

The purpose of the Chamber of Commerce is to support the growth and sustainability of a thriving business environment in Mammoth Lakes and surrounding communities. By definition, the Chamber supports the TBID. We support business growth. We need to increase our marketing commitment in order to sustain and grow our position in the skiing and mountain resort world. More visitation is in the best interest of Mammoth businesses, employees, and residents. It is not enough to have great snow, blue skies, and majestic mountains. We have to tell the world that we have those things. We urge you to support the TBID. Let your voice be heard!

 

Tomorrow’s Chamber Mixer!

Our next Chamber Mixer is tomorrow,Tuesday, June 11 from 5-7pm at Campo in The Village, sponsored by the Mammoth Mountain Community Foundation. Come hear about MMCF’s activities including KAMIKAZE BIKE GAMES–mountain bike racing for all disciplines and ability levels as well as a a few of the most celebrated road rides in the country!

4th of JulyParade

It’s less than a month away–Thursday, July 4! The parade is a great opportunity for you to promote your business, organization, or event to 5,000 spectators! This year’s theme is SUN AND FUN IN THE MOUNTAINS. Our Grand Marshals are Ken and Flossie Coulter from the Mammoth Lakes Jazz Jubilee. Now accepting applications! Contact us atevents@mammothlakeschamber.org

 
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